FAQ

1. What materials are your mugs and bottles made of?

Most of our mugs are made from high-quality ceramic, and our bottles are made from premium 304-grade stainless steel. All products are BPA-free and food-safe.

2. Are your products microwave and dishwasher safe?

Yes, most ceramic mugs are microwave and dishwasher safe. However, items with metal accents or wooden lids should be hand washed to maintain quality. Please check the product description for specific instructions.

Shipping & Delivery

3. Do you ship internationally?

Currently, we only ship within the United States.

4. How long does delivery take?

Orders are processed within 1–3 business days. After shipping, delivery usually takes 7–12 business days.

5. How much is shipping?

We offer free standard shipping on all orders within the United States.

Orders & Returns

6. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number.

7. What is your return policy?

We offer a 30-day return policy. Items must be unused and in original packaging. To start a return, contact us at infokitchenmoni@gmail.com .

8. What if my order arrives damaged?

If your item arrives damaged or defective, please contact us within 48 hours with photos. We will provide a replacement or refund as soon as possible.